Arizona Apartment Management Services - Move In Satisfaction Survey

Customer Survey and Move in Inspections Form
Community:
Move in Date:
Today's Date:
Apartment #:
Residents Name:
E Mail:
Disclaimer: Apartment Management Services would like to provide a stress free move in process. We would like to take this opportunity to learn more. This survey will highlight areas we are successful and where we need improvement. Please let us know if any of the following influenced your decision to rent your apartment?
24 / 7 hour Resident Service Center? :	Yes No
Our web site, ArizonaApartmentServices.com?:	Yes No
Company reputation and location?	Yes No
On the day of your move in:
Was the apartment ready for you at the agreed time?:	Yes No
Did you utilize our Move-in Help Center at ArizonaApartmentServices.com? :	Yes No
Was your apartment clean and neat? :	Yes No
Was your apartment in working order? :	Yes No
The following 22 questions has five possible responses, Excellent, Above Average, Satisfactory, Poor and Very Poor. The first group measures apartment cleanliness at time of move in. The second group measures apartment maintenance. Was the following item clean and neat?
Front Door :	Very Poor Poor Satisfactory Above Average Excellent
Back (Patio) Door :	Very Poor Poor Satisfactory Above Average Excellent
Living Room :	Very Poor Poor Satisfactory Above Average Excellent
Kitchen :	Very Poor Poor Satisfactory Above Average Excellent
Hall bathroom :	Very Poor Poor Satisfactory Above Average Excellent
Master Bathroom :	Very Poor Poor Satisfactory Above Average Excellent
Fireplace :	Very Poor Poor Satisfactory Above Average Excellent
Bedroom One :	Very Poor Poor Satisfactory Above Average Excellent
Bedroom Two :	Very Poor Poor Satisfactory Above Average Excellent
How well was maintenance performed on the following item?
Flooring :	Very Poor Poor Satisfactory Above Average Excellent
Walls :	Very Poor Poor Satisfactory Above Average Excellent
Ceiling :	Very Poor Poor Satisfactory Above Average Excellent
Doors & Locks :	Very Poor Poor Satisfactory Above Average Excellent
Refrigerator :	Very Poor Poor Satisfactory Above Average Excellent
Garbage Disposal :	Very Poor Poor Satisfactory Above Average Excellent
Cabinetry :	Very Poor Poor Satisfactory Above Average Excellent
Shower :	Very Poor Poor Satisfactory Above Average Excellent
Tub :	Very Poor Poor Satisfactory Above Average Excellent
Kitchen Faucets :	Very Poor Poor Satisfactory Above Average Excellent
Bathroom Faucets :	Very Poor Poor Satisfactory Above Average Excellent
Air Conditioning :	Very Poor Poor Satisfactory Above Average Excellent
Water Heater :	Very Poor Poor Satisfactory Above Average Excellent
Note: All fields are required except Email.

You have now concluded the Survey and Inspection form. Apartment Management Services thanks you for your participation. A copy of this form will be emailed to you. If you so choose, a paper copy can also be mailed to you upon request.